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Strategic Policy Framework

A New Approach to Managing Critical Infrastructure

Canadian communities depend on reliable infrastructure, water systems, wastewater facilities, electrical utilities, and essential public services. When these systems fail, the impacts are immediate and costly.

Yet most failures are not inevitable.

The Strategic Policy Framework developed by Norman Risk Consulting outlines a proactive, data-driven approach to protecting the infrastructure Canadian communities rely on every day.

Across the country, municipalities and First Nations communities are facing:

• Increasingly complex systems
• Limited operational visibility
• Rising maintenance costs
• Premature asset failures
• Growing insurance and financial risk

Traditional “build and replace” models are no longer sustainable. Communities need practical tools to monitor performance, detect problems early, and prevent failures before they happen.

Our framework proposes a shift from reactive crisis management to proactive risk management, using simplified monitoring, transparent data, and operational insight to extend asset life and stabilize costs.



Read our full Strategic Policy Here